I will admit your workmanship looks really good. However after 3 attempts to get your company to quote me a complete loft conversion and a bigger loft hatch has failed every time, failing to attend my appointment was not the greatest start. I am absolutely disgusted with your customer service and will not be using you going forward after being recommended to me. I seriously hope you take a look at your internal issues and rectify them before any more customers are let down.
the guys who boarded up part of our loft were lovely. it only took them 2 hours and they were considerate and tidy of our home. The finished result is top quality and I'm very impressed. The only thing that let them down was their customer service department, who couldn't care less about their customers. Promised call backs before the job to answer simple questions and failed both times to get back in touch. A bit of a shame.
We had our loft boarded today and Instaloft’s team were fantastic. The surveying pair were great and talked us through all the options and they got us a quote in under an hour.
Today we had the fitters come in and they were done in 2 hours and did a great job. They were very tidy and even vacuumed up after they’d finished which was really appreciated. The electrician just fitted the lighting and had it all wired in and done before his coffee had gone cold.
Thank you Instaloft, Phil & Kim Powell.
InstaLoft came out and boarded our new build loft in December, very professional and reasonably priced and gave great advise on what was best for us. Work looks fab and happy with how it’s turned out. Would 100% recommend them.
Second time I’ve used Instaloft and they get better every time. I had an idea of what I wanted and they made it happen. The E mail communication with reminders and updates is brilliant and the life time guarantee is what sets them apart from others. I would highly recommend them to anyone as they take full ownership of your project and deal with it.
I highly recommend Instaloft. I had my loft boarded yesterday. It’s excellent value for money, the fitters have done a superb job in less time than I’d have been able to do it in and were professional, polite, left no mess and kept me informed of progress. They also made sure to show me the work and how the hatch and ladders operate. Great job, Instaloft!
We have a 3 bedroom house but it had a tiny loft hatch with no ladder, that we could barely get anything through to use it for storage.
The hatch was in our sons room and dangerous as it had no support.
I saw Instaloft on Facebook but assumed we couldn't afford it.
So they came out to look at the space and two weeks later in half a day our loft was done.
It's a very short loft so they've boarded out the floor and filled the edge with more insulation.
And put shelving all around.
the loft hatch is much bigger and in our room, going up into the tallest part.
And the ladder is attached to the hatch and such good quality.
We were able to do the pay monthly option too.
So happy with it, we now have storage and can keep stuff we couldn't before for fear of it getting mouldy in the garage.
I'd happily post pictures. It's brilliant quality!
Highly recommend and was extremely happy they did not try to make me buy more space than I needed. Prices checked out to be lower to medium range based on the other loft fitters I checked. However instaloft delivered great customer service...price...date for my convenience....no sails hassle and a brilliant useable loft space with the most friendly and polite people
Absolutely chuffed to bits with this service , instaloft have done amazing job , anyone in need of extra storage or just a tidy loft this is the company you need , very reasonable price and excellant craftsmanship, highly recommend Thank you instaloft
Instaloft did a great job boarding out my loft using the raised floor system so the insulation doesn't get squashed, also installed a ladder and light. They were very friendly and efficient and completed everything quickly to a high specification. Thank you.
We had them just after we moved into our new home . Brilliant job . Our loft is a maze of rafters , amazing how much storage space we now have. They even made a new hatch with a ladder which makes it so easy to access the loft . Would not hesitate in recommending this company .
I just had floor boards, shelves, ladders and a light installed in my loft today. I am impressed with how quick and problem free everything went. Awesome job from Jake and Dave. They’re very polite and hard working. Thanks for the wonderful service!
Extremely professional, polite and quick from initial contact through to the finishing touches. I'm very happy with the work they've done in the loft and allowed me to reclaim my house. Top people, top job and top company and will definitely recommend to friends and family going forwards. Thank you for doing exactly what you said you would with no hidden costs.
I had my instaloft fitted in Jan 2018, Fantastic company from start to finish and getting a quote from them was simple and everything in the quote was explained, the lady in the office kept me up to date on when they would be arriving.
When it came to the work being done it was carried out professionally and a lot quicker than I anticipated. The end result - I am absolutely thrilled. So much safer up in the loft now, I have a wider hatch and a really secure drop down ladder. Would recommend to all
Can not praise this company high enough! Absolutely brilliant from start to finish! No hassle measure up and quote, 12 month interest free credit so payments are affordable and quality of the workmanship is impeccable. Overall a brilliant service worth every penny!! Iv already recommended instaloft to our neighbour.
Just had my partners loft done, did a brilliant job, gives us so much more storage. The workmen were polite and very efficient, we had lots of stuff stored in the loft already around the hatch. The workmen worked around this and even moved all the stuff onto the boards as they were laid... I highly recommend Instaloft.
We have just had our loft boarded out by Instaloft and what a quality job it is, 5 star. Great service from the survey through to installation. Professional helpful staff at every stage of the job and 12 months interest free credit as well, would definitely recommend.
They did a fantastic job in our loft. It was finished great, the team of lads were very polite and left the house clean. We had a new loft hatch, ladders, floor and light, all done fantastic. I would highly recommend these to anyone. Thanks
I would highly recommend Instaloft, I have just had my loft half boarded and it looks fantastic I am so happy with it, for the first time I can use my loft properly for storage and having a light up there makes a massive difference. Thank you so much, I love it
Tristan and Alex did a great job on our loft this week, started on Monday finished Tuesday. Very nice guys, very tidy, and cleaned up really well before they went. We are happy with the result. Thanks guys. Would recommend these guys to anyone. �
I had Instaloft do my loft on wednesday and as i work away iv just come home to see it and its just what i wanted. As i have just moved into the house i needed the space to put alot of stuff up there from the old house so i can atleast start to decorate. I noticed instaloft from facebook and instagram and doing abit of research into the type of loft flooring they do it was a no brainer as i still have 6years warranty on my house with the builders this system was just perfect for me. from start to finish the whole process is easy charlotte came to the house we discussed alot of different options and then i decided on what would be best got a quote there and then had it done just over a week later. my wife said that the fitted that came was very professional as i have just had brand new carpets he covered the entire stairs and landing wasnt messy at all very good job. i would recommend anybody thats thinking on having it done dont hesitate and contact them straight way, i would deffinatly recommend them to my family and friends. thanks leigh
We had Instaloft out to board our loft yesterday. From the moment I contacted them through Facebook, they arranged the quotation appointment very quickly, actually turned up to quote (believe me when I say so many companies don't even show!) and provided an excellent service throughout the appointment. Charlotte actually went into the loft to measure up etc, the first person who came to see the loft who actually did that! She quoted for the loft to be boarded, membrane to be put into the roof, a ladder to be installed, lighting to be put in and removal of old water tanks etc that were up there. I was so pleasantly surprised with the price, I booked there and then. We had Mike, Jake and Tristan turn up yesterday. All really lovely, friendly and professional lads. They were meant to be doing the loft over two days but a fourth lad turned up part way through the day and the job was finished by the end of day one (leaving me a child free day today with no plans!!) The job that the lads did was absolutely spot on and they even got the hoover out to clean up after themselves!! I cannot recommend this company highly enough. So very professional and make you feel as though nothing is too much trouble! Thanks again!
The lads came to do our loft on the bank holiday Monday the hottest on record! They did a superb job in very uncomfortable conditions, when finished I could not believe how much space it created. We now have loads of useable storage.
Great product, great price, the chaps who came to fit it were lovely as was the chap who measured up and gave the quote. They vacuumed after they had finished. There’s still some residual dust settling but it’s expected. I’ve now got 19 sq m of loft space available as well as a decent sized access hatch with a very sturdy ladder. Just brilliant �
Had our loft done today by this firm, smooth turnaround from survey to completion. The lads who came to do the install today were friendly, tidy and professional despite the boiling hot weather conditions, many thanks, will recommend.
Would definitely recommend this company to anyone interested in having their loft boarded. From initial contact, through to quotation, paying deposit and fitting the process has been effortless and everyone a pleasure to deal with, the workmanship is top notch and overall we are very happy with the work done and the cost!
The service we have received from start to finish has been absolutely fantastic. We couldn't fault a thing and will be recommending you to everybody. The gentleman that came to install it, Mark, was very polite, and we never once felt uncomfortable having him in our home. He did a very professional, and speedy job, we were very pleased! I can't believe that one man did such a big job to such an expert level, and finished by 3pm! On a Saturday too! Mark even offered to hoover and clean up after himself. I don't think it would be possible to improve on our experience with him. The quote with Richard, and customer services with Tina, has also been second to none. Never once did we feel pushed into a decision, and the cost was very reasonable for the work and result, especially with a 0% finance offer. One of the best decisions/purchases my husband and I have ever made 🙂 Thanks to all of the staff!
Brilliant service from the start to the fitting. Thanks to Tina, Richard & the fitters ( sorry forgot their names). The fitters even offered to take any heavy items back into the newly boarded loft, very thoughtful of them.
The loft is so much warmer now after having the roof lagged & a floor & shelving put in, I believe I will recoup the cost in reduced heating bills.
Massive thank you to the company & if anyone is thinking about having their loft boarded I can recommend Instaloft
Thank again Sue Degg
We are so pleased with the work carried out. Scott, our installer, impressed us with the way he worked and the immaculate finish. Thanknyou, Instaloft for a very effective service from initial quote to completion.
Very good job completed today, fast, efficient and professional. Tina and Divina were always polite and helpful. The guys who completed the job was very professional and explained everything to me and cleaned up after them. Spoke to the owner Rob who was also helpful, friendly and professional
Fab from start to finish. Lovely team, from initial quote, to Tina’s office communications, and the 3 guys who did the work. They worked hard, did a great job and were really friendly and helpful. Couldn’t be more pleased. Rare to receive such good service nowadays 🙂
Fab service from initial quote stage to the work completed- the gent who did the quote wasn’t pushy and I had more done than he advised. I thought the price was excellent for the amount of work involved. 3 lovely gents turned up on a extremely cold and snowy morning - completed the work to a very high standard and I’m so impressed with the amount of space I now have in my loft. Thanks instaloft will def recommend you 100% how many companies have 5**** feedback and not one bad review. The system you have is brilliant. Donna
Fab job done by the guys this morning a whole new boarded loft very quick efficient and tidy job well worth the quote and getting it done thanks for the fast fab service definitely recommend �you thanks again
Amazing service from start to finish, had our large loft boarded and new loft hatch with ladder fitted! The fitters worked hard and explained everything along the way. Could not fault anything! Would highly recommend. Thank you!
Thank you so much. We have had our loft boarded today and from start to finish it has been a very easy and pleasant process. Very competitive price and fitted within two weeks . All staff members have been professional and friendly. You really do provide a excellent service . Thank you so much ( I now won’t be worried about all the stuff up there falling through the roof ) xx
Had the loft done today by them and have to say from the consultant who first come to measure and quote to the two installers who put down dust sheets and done a brilliant job they were all very pleasant and hard working, I would have no hesitation recommending this company, brilliant efficient and fairly priced ���
Excellent service, had a new loft hatch and ladder put in and attic borded. Guys were great, no mess and very professional, Apart from the hammering i would not have know they were there. The loft hatch is brilliant and i can now get up there without any help. So pleased and although it was a big expense for me im so glad i had it done, the xmas decs are already up there. Thanks so much
We are very grateful to the team at Instaloft who managed to find time between our completion and house move to get our attic boarded after we were let down by a rival firm. They had excellent communication throughout. The quote process and inspection was very thorough and we were given lots of choices with advice rather than sales patter. The fitters were fast, professional and respectful of our new house (they brought dust sheets with them, laid them out well and took their shoes off). The system is really sturdy and most improtantly leaves a good air gap between insulation and flooring. The enlarged loft hatch makes getting into the loft so much easier. The light is nice and bright and the switch is easy to reach before you climb up through the hatch. The ladder supplied is securely mounted and the clips make it really easy to extend. It has made access to the loft much easier. We're really impressed by the company and will be recommending them to friends and colleagues.
Great company to deal with. From the initial quote they were always quick to respond to my queries and changes prior to installation. Quote was very competitive compared to others and we had no hesitation in booking Instaloft.
Fitter arrived at 10 and got straight on with the job. Now have a great storage space in my new build property (something they typically lack). Ladder was a bit tight up against the hatch door but after a quick chat he was able to swap the hatch round meaning much easier access for the new install, doesn't seem like much but shows how they can go the extra mile for a happy customer.
No hesitation in recommending Instaloft and will use again if we need more space!
Very professional company to deal with from start to finish. Robs quote was very competitive, materials used are top quality and the boys did a fantastic job of putting a larger hatch in with a wooden ladder and then boarding the loft. We had a sloped ceiling that caused an issue but the lads managed a work around and it looks great! Thanks again
Had my loft boarded today as well as a hatch and ladder fitted by Instaloft. Took the lads roughly 4 hours (centre part roughly 24 square metres) and they did an amazing job. We are so happy with the service from making the appointment with Tina, to Rob's visit and the lads fitting it. I couldn't recommend them highly enough. Thank you.
Can't begin to describe how pleased I am with my newly boarded loft space. It was totally inaccessible - having a tiny hatch and no ladder or light and, in a tiny house with inadequate storage - frustrating to say the least!
Now I have an enlarged loft hatch, an easily accessed ladder, centrally boarded loft over my deep insulation which is not squashed and light!
Your staff worked cleanly and efficiently, tidied up and took rubbish away. They demonstrated everything before they left and were polite and courteous.
I could not be more pleased and would unhesitatingly recommend your firm - a great big THANK YOU!
Would deffo recommend Instaloft! From survey to work being carried out they have been brilliant!!! Staff both on the phone, on Facebook and the two guys Jake & Mark doing the fitting have been fab. Checking we are happy with everything and doing a great job!! Very very happy! Thanks guys!!!!
Very happy to recommend Instaloft. They gave me a quote on the lower end of my expectations, and didn't try to pressure-sell extras (my loft ladder, hatch, lighting already being adequate).
And the fitters did an excellent job, so I now have a useable, flat and stable loft storage area.
A fantastic job by Dan & Joe, who started work promptly (no breakfast breaks or extended tea breaks like some workmen!) and worked through to the end.
We have an old house 150 years+ and the amount of dust and tricky beams they had to contend with wasn't something I'd like to have done. There were no complaints. And Manager Rob arranged a revisit the next working day for a small snag I'd noticed. First class, friendly customer service. I wouldn't hesitate to recommend them.
The interest free payments was an added bonus to help spread the cost.
From first contact, to fitting was a breeze and a very short timeframe too. Even me deciding to change my initial quote to another configuration was no trouble. Fast, efficient, clean and hard working. Thanks to all of Team Instaloft. I would highly recommend. Top Job. �
Fantastic company! The quote was not pushy at all the man that came to do the quote listened to what I wanted and quoted exactly that. Job was booked is swiftly and when the day came they arrived earlier than anticipated. The men that did the work were extremely professional and efficient and so proud of their work. They even accommodated some other work men we had working on our house by saying they would come back to fit the architrave once they plasters had finished the ceiling (which we just have to call them back once they have finished plastering). The loft, hatch, ladders and light are fantastic we are so happy with the result and the price. Thank you so much! We would definetly recommend! Amy and Peter
I'm really pleased with the end result, the installation team were really friendly and professional.
The only thing i would say when i called to make payment by credit card, there were some issues with the card machine, Rob assured me he would call me back to confirm everything had gone through, however he didn't. Saw the payment was on my statement an hour or so later, so knew it was paid for. It was a shame that last promise was broken, I left the experience with a 'we have your money, thats all that matters' feeling. Shame. But, i'm happy with the end results which is the most important thing. Edit - Rob has explained mitigating circumstances around the confusion, so happy with was a 10/10 experience all round now, thanks Rob
Marvellous work from Rob & his team. An outstanding job done in fitting a new loft hatch with light switch, ladder and 7.2m x 1.2m of boarded space. The team were polite, efficient and did the work to a high standard. The team were delayed on the way due to an accident on the M6..and other problems. However, they kept us informed as to their progress which is all you can ask. I seriously recommend these guys..if you need a professional job then Instaloft are a company that you can trust.
Had instaloft flooring installed today 18/01/17 and am really impressed with the work carried out. Great price, all work carried out in one day and really nice people to deal with.
I would recommend instaloft to anyone considering having their loft boarded.
After looking at other options I contacted Instaloft. The whole package was 5*. Rob came and surveyed the loft talking through the options and explaining the way it would be done. The team was very efficient doing 3 lofts in 2 days. They were neat and tidy and left us with a large easily accessible space which looks tidy and is well insulated. I would be happy to recommend them to anyone.
Rob from Instaloft came out to our home on an evening at a time to suit us. He didn't try any "pushy" sales tactics and gave us options to suit our budget. We decided to have the whole loft done in the end as it was better value for money. Professional quotes were sent to us and no payments required at all until after works completion. The fitters came at the agreed time and date. They were polite and respectful of our home, leaving hardly any trace that they had been even there. A total of 33m2 flooring was fitted along with ladders and a fluorescent tube light. We are very satisfied with the quality of the work completed and would 100% recommend them to others. Thanks to all the team involved at Instaloft.
We've just had our loft done by Instaloft and are absolutely thrilled with it. The usable space is amazing. We now have a light and loads of space. Because it's so quick and easy getting in and out, we were able to move lots of stuff that we were having to store in other places. Incredibly satisfied customers and would recommend to anybody!
We had our loft boarded out today with new hatch, ladder and light fitted. The guys who came were really friendly, efficient and super tidy! They completed the work very, very quickly and we are incredibly impressed with the job they've done! We would definitely recommend Instaloft to all of our friends and family. Thanks so much to Rob and his team for completing such a fantastic job!
Rob's team completed my loft boarding and ladder installation yesterday and they did an excellent job. My house is fairly old which makes the job a bit trickier than for a new build but these guys did the job quickly and professionally to a very high standard. No hesitation in recommending them to anyone else.
Our loft was completed last week and we just can't say enough great things about these guys! The team was nice, well mannered and professional!!! Our loft looks excellent! Was very easy to book and complete! Great value for money! If you are thinking of getting your loft boarded, and especially if you have a new build like us- these are the guys to call! Also... With building works you expect a certain amount of noise- there was hardly any! My 6 month old and my very nervous OAP dog slept right through it! �
We've had our loft boarding completed today and the finish is perfect. From the quote that Rob did through to install has been simply and professional. Robs team were in and working non-stop to complete the work quickly. There was no mess left behind.
Top company and highly recommended, we would us them again on any future projects too.
What a fantastic service these guys offer!! Very pleased with final product!! No hidden costs or anything like that just straight up easy to deal with!! No mess left after job. Overall smooth and easy process!! Would recommend!!
Rob and his team did an amazing job with getting the loft done . They were quick and efficient, I would highly recommend them to anyone looking to get their loft done extremely professional, thank you my children can finally move into their rooms and I'm a very happy customer. ☺
Very pleased with the work by Instaloft; we had our hatch extended, ladders installed, boarding and a light fitted all within a few hours. Very professional and they have done a great job. Would definitely recommend!
My loft was completed last week and I am very happy with all the work that has been done by Rob and his team. I was very impressed by the fact that the team were able to finish the job within a few hours to a very high standard. If anyone wants their loft boarding, don't hesitate to contact Rob and his fantastic team at Instaloft.
Instaloft put some flooring, ladder and lighting in my loft yesterday and the work done was fantastic. Job done whilst I was at work and completed in just over 3 hours. Just the job - highly recommended.
We had our loft done on Friday and couldn't be happier. Rob you and your team were friendly, efficient and provided excellent customer service. The work was quick, clean, tidy & done to a high standard. The loft will definitely form part of our home tour. Thank you so much!!
From a quote by Rob to installation by Scot and Dave in two days, hatch and ladder, fully boarded.
Great guys punctual, polite, worked hard and you can tell they take pride in there work as they ensured a great finish.
Now i have, safe easy access loads storage space that before was wasted.
Loft boarded on 17.06.15. We are very pleased with the job by Rob and his team of Gareth & Dave/or Daz? (Hope I got your names right!). From Rob viewing the loft on the Friday, we booked in for the following Wednesday. The team arrived on time, the job was all done within a working day, the guys were friendly, polite and got on with the job, and cleaned round afterwards. I wouldn't hesitate to recommend, thanks!
I had Rob & the team in today to install raised loft boarding, new hatch & ladder, shelving & lighting. The guys even fixed an issue they spotted while completing the work, I couldn't be happier, top quality job by a great bunch of guys. Highly recommend, give them a try ... you won't be disappointed
I called rob the owner about a month ago to have a quote on my loft, he gave me a brilliant quote with no sales tactics or pressure, I've just had my loft done today, from start to finish myself & my wife are so happy, the 3 fitters who came out were ever so polite and very hardworking, they have done a fantastic job & our loft is perfect, I would highly recommend this company to anybody and they also done me a fantastic price, they cleaned up after themselves and took old boarding away, there work is pure craftsmanship and I cannot fault them in anyway, thanks again I will certainly recommend you all
We had Rob and the guys around today to board the loft, add a ladder and light and they did an amazing job. We could not fault their work or service - a great job and very friendly people! Totally agree with all other reviews and would definitely recommend! Thank you once again 🙂
Had Rob round for a quote on Friday, by the Tuesday I had a brand new uPVC loft hatch, loft ladder, a new tube light and around 11m2 of loftzone flooring. Great people to deal with and not one issue to note. Would recommend them in an instant! Its a great product and makes good use of the space in your loft! Get them round for a quote - you won't be disappointed on cost or quality.
Many Thanks to Rob and the guys for the quality job they have done installing our raised loft boarding and hinged hatch / loft ladder. High quality and fast service from start to finish. Thanks again to you all.
Had the loft floored and a light and ladder installed. Excellent service, the work was completed well within the day and at a very reasonable price. So reasonable that we decided to have a larger area floored.
I would have no hesitation in recommending Instaloft to any of my friends.
Rob's aim is to make his customers happy and he has certainly done a great job boarding out our loft. We chose Instaloft because we wanted a professional job and thats most certainly what we got - he has done a great job. Many thanks Rob and co 🙂
Excellent job done today, I can now get in my loft. Much larger loft hatch put in with 3 part ladder also installed.
Will also be asking you back to do the flooring in the loft. Only reason why hatch and flooring not done at the same time is a question of affordability.
Rob and colleague are very friendly, tidy in their work and professional. Would highly recommended 🙂
What a super job! We were impressed from the start with your friendly and honest service and couldn't be more pleased with the finished result. Professional, polished and perfect! We will be recommending you to friends, family and neighbours. Thank you.
A big thank you to Rob and Phil for doing a brilliant job boarding the loft (the way it is meant to be done!). Convenient loft ladder and a new hatch fitted too. A challenging job with several hurdles to overcome but the guys pulled out all the stops to get the job done to the customer's satisfaction. Would have no hesitation in recommending this company for a professional job, reliability and fair dealing.