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REVIEWS

Read Our 5 Star Customer Reviews

We take great pride in our customer service and quality of installations, which is reflected in our customer testimonials.

  • Instaloft
    5.0
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    Laura Butler
    Laura Butler
    2017-10-06T16:18:16+0000
    Had my loft boarded today as well as a hatch and ladder fitted by Instaloft. Took the lads roughly 4 hours (centre part roughly 24 square metres) and they did an amazing job. We are so happy with the service from making the appointment with Tina, to Rob's visit and the lads fitting it. I couldn't recommend them highly enough. Thank you.
    Mark Smith
    Mark Smith
    2017-09-21T21:32:10+0000
    Terri Richmond
    Terri Richmond
    2017-09-20T14:20:32+0000
    Can't begin to describe how pleased I am with my newly boarded loft space. It was totally inaccessible - having a tiny hatch and no ladder or light and, in a tiny house with inadequate storage - frustrating to say the least! Now I have an enlarged loft hatch, an easily accessed ladder, centrally boarded loft over my deep insulation which is not squashed and light! Your staff worked cleanly and efficiently, tidied up and took rubbish away. They demonstrated everything before they left and were polite and courteous. I could not be more pleased and would unhesitatingly recommend your firm - a great big THANK YOU!
    Michelle Green
    Michelle Green
    2017-09-15T18:59:24+0000
    Would deffo recommend Instaloft! From survey to work being carried out they have been brilliant!!! Staff both on the phone, on Facebook and the two guys Jake & Mark doing the fitting have been fab. Checking we are happy with everything and doing a great job!! Very very happy! Thanks guys!!!!
    Wes Earl
    Wes Earl
    2017-09-04T22:09:49+0000
    So helpful! Helped me out with quite a few questions I had!
    John Cater
    John Cater
    2017-09-04T19:50:33+0000
    Very happy to recommend Instaloft. They gave me a quote on the lower end of my expectations, and didn't try to pressure-sell extras (my loft ladder, hatch, lighting already being adequate). And the fitters did an excellent job, so I now have a useable, flat and stable loft storage area.
    Emily Simmonds
    Emily Simmonds
    2017-08-02T08:49:10+0000
    A fantastic job by Dan & Joe, who started work promptly (no breakfast breaks or extended tea breaks like some workmen!) and worked through to the end. We have an old house 150 years+ and the amount of dust and tricky beams they had to contend with wasn't something I'd like to have done. There were no complaints. And Manager Rob arranged a revisit the next working day for a small snag I'd noticed. First class, friendly customer service. I wouldn't hesitate to recommend them. The interest free payments was an added bonus to help spread the cost.
    Jason Allan
    Jason Allan
    2017-07-26T06:21:05+0000
    Professional, prompt and all fitted within a day to a very large loft area. Highly recommended!
    Tracy Wonfor-Swoosh
    Tracy Wonfor-Swoosh
    2017-07-11T20:58:57+0000
    Fitters arrived early and did an excellent job left no mess at all. My only small moan was that the electrician failed to show up as he had left his phone at home, but rob eventually managed to get me a new one that arrived at 4.30 and did an amazing job. Not rob fault re the first electrician but it was a bit annoying having to wait around when it could've all been sorted by lunch time. All in all would recommend them.
    Angie Madge
    Angie Madge
    2017-06-21T17:47:28+0000
    From first contact, to fitting was a breeze and a very short timeframe too. Even me deciding to change my initial quote to another configuration was no trouble. Fast, efficient, clean and hard working. Thanks to all of Team Instaloft. I would highly recommend. Top Job. �
    Rachel Parry
    Rachel Parry
    2017-06-14T21:22:02+0000
    Fantastic service 2 of the nicest guys I've met arrived earlier than agreed left no mess !! Thanks so much
    Claire Nealon Aublé
    Claire Nealon Aublé
    2017-05-26T18:57:36+0000
    Excellent work, they will found a solution suitable for your loft if it is not an easy fit. They did all the work very well and more making it all accessible. Couldn't recommend highly enough
    Mark Styne
    Mark Styne
    2017-04-26T11:45:38+0000
    Fantastic job today! 12 square metres of storage created from an empty space! 🙂
    Sukhi Purewal
    Sukhi Purewal
    2017-04-20T10:05:31+0000
    Fantastic job done in our loft, the team are very professional, tidy, very fast workers and a completed a very high standard of work. Thank you!
    John Blount
    John Blount
    2017-04-16T12:43:30+0000
    Amy Gomberg
    Amy Gomberg
    2017-04-04T13:27:29+0000
    Fantastic company! The quote was not pushy at all the man that came to do the quote listened to what I wanted and quoted exactly that. Job was booked is swiftly and when the day came they arrived earlier than anticipated. The men that did the work were extremely professional and efficient and so proud of their work. They even accommodated some other work men we had working on our house by saying they would come back to fit the architrave once they plasters had finished the ceiling (which we just have to call them back once they have finished plastering). The loft, hatch, ladders and light are fantastic we are so happy with the result and the price. Thank you so much! We would definetly recommend! Amy and Peter
    Paul Ironman
    Paul Ironman
    2017-03-14T20:10:16+0000
    I'm really pleased with the end result, the installation team were really friendly and professional. The only thing i would say when i called to make payment by credit card, there were some issues with the card machine, Rob assured me he would call me back to confirm everything had gone through, however he didn't. Saw the payment was on my statement an hour or so later, so knew it was paid for. It was a shame that last promise was broken, I left the experience with a 'we have your money, thats all that matters' feeling. Shame. But, i'm happy with the end results which is the most important thing. Edit - Rob has explained mitigating circumstances around the confusion, so happy with was a 10/10 experience all round now, thanks Rob
    Steve Job
    Steve Job
    2017-03-08T18:27:27+0000
    Marvellous work from Rob & his team. An outstanding job done in fitting a new loft hatch with light switch, ladder and 7.2m x 1.2m of boarded space. The team were polite, efficient and did the work to a high standard. The team were delayed on the way due to an accident on the M6..and other problems. However, they kept us informed as to their progress which is all you can ask. I seriously recommend these guys..if you need a professional job then Instaloft are a company that you can trust.
    Helen Stone
    Helen Stone
    2017-02-17T13:43:12+0000
    The quote was quick and easy and Rob was very good. The installation only took a few hours and we are enjoying having more storage space.
    Claire Trotter
    Claire Trotter
    2017-02-03T12:11:19+0000
    Customer satisfaction is definitely priority with Instaloft! I cannot fault this company and would recommend them highly. Quick, efficient, tidy and very friendly.
    Shaun Day
    Shaun Day
    2017-01-18T22:59:06+0000
    Had instaloft flooring installed today 18/01/17 and am really impressed with the work carried out. Great price, all work carried out in one day and really nice people to deal with. I would recommend instaloft to anyone considering having their loft boarded.
    Tim McVey
    Tim McVey
    2016-12-21T22:09:00+0000
    After looking at other options I contacted Instaloft. The whole package was 5*. Rob came and surveyed the loft talking through the options and explaining the way it would be done. The team was very efficient doing 3 lofts in 2 days. They were neat and tidy and left us with a large easily accessible space which looks tidy and is well insulated. I would be happy to recommend them to anyone.
    Lesley Bates
    Lesley Bates
    2016-12-21T18:10:03+0000
    Excellent service quality workmanship ,I would recommend this company ,from start to finish ,thank you for a useable space I can now access in safety .
    Sarah Chick
    Sarah Chick
    2016-12-17T18:11:25+0000
    Fantastic job, from start to finish. I had a number of quotes, but Rob was the most informative and professional conduct was far above the rest. His work team were polite, tidy in there work and the finish result was more than I could imagine. Would definitely recommend. Thank you Rob and his team, Merry Christmas to you all.
    Simon Ahern
    Simon Ahern
    2016-12-08T19:20:14+0000
    Rob from Instaloft came out to our home on an evening at a time to suit us. He didn't try any "pushy" sales tactics and gave us options to suit our budget. We decided to have the whole loft done in the end as it was better value for money. Professional quotes were sent to us and no payments required at all until after works completion. The fitters came at the agreed time and date. They were polite and respectful of our home, leaving hardly any trace that they had been even there. A total of 33m2 flooring was fitted along with ladders and a fluorescent tube light. We are very satisfied with the quality of the work completed and would 100% recommend them to others. Thanks to all the team involved at Instaloft.
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